Normal processing time for in-facility studies is 2-3 business days from the end date of the study. Please note that the day you participate may not be the last day of the study as studies may be conducted across multiple markets. If you have questions regarding the end date of your study, please submit a request in our Consumer Support Center.
HUT (Home Use Test) studies may require more time to process, so please be patient. And, because of high volume testing in November and December, payments may be delayed. We will work as quickly as possible to ensure timely payment.