I forgot my PID or Password. What do I do?

To retrieve your Panelist ID, you can refer to the email you received when you first registered, or an email reminder for a study for which you are scheduled.


To reset your Password, go to the Consumer Portal and click on the link that says “Forgot PIN/Password”. You will receive an email with instructions to reset your Password.

If you have an issues resetting your password, please contact us for assistance. 

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