Using your card

  • How do I load funds onto my card?

    Your card has been issued to you with a specific value and is not reloadable.

  • Do funds add up as I participate?

    No. Each time you participate, you will receive a new payment link with the incentive amount for that study. Because each card has been issued to you with a specific value and is not reloadable, multiple cards cannot be combined.

  • I want to give my rewards to my spouse/child/friend. How can I do that?

    Your digital rewards are not transferable. However, you may choose to have a physical pre-paid Visa gift card sent to you and then pass that along. (Remember that they may need to be aware of the billing address you registered the card under to be able ...

  • How do I use my card with Google or Apple Pay?

    Google Pay In the Google Pay app, at the top right, tap your profile picture or initial. Tap the account you want to use to add a debit or credit card. Swipe up from the bottom. Tap Add a card Debit or credit card. Use the camera to capture your card i...

  • Where can my card be used?

    Your card can be used at any merchant in the United States and District of Columbia where Visa is accepted. However, whether or not the merchant accepts prepaid cards as payment is at their discretion.   Your virtual pre-paid Amazon.com gift card can be...

  • How do I use my card?

    Your card can be used to make online purchases, like you would use a credit card, as long as the amount authorized for the transaction does not exceed the available balance. The billing address associated with your card is the address you entered at red...

  • How do I activate my card?

    If you chose a digital card – Your card does NOT need to be activated. You simply need to click through a series of links to access your card number.   If you chose a physical card – Your card will arrive in a plain, non-branded envelope from my-card.co...