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Payment Emails
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Will I be notified by email or text if a payment has been made?
No. Please check the email on file (and spam folder) when looking for payment delivery. Remember that payments are typically issued within 2-3 business days after the completion of the study. End dates for studies may vary, depending on the number of lo...
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I do not have access to the email address that my payment was sent to. Can it be sent to a new email address?
Our standard procedure is to send your payment to your email address associated with your Curion account. If you cannot access that account, or the payment is not coming through (and is not in your junk mail) we will need to cancel your original payme...
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What if I don’t receive an email to pay me for my participation?
If it has been longer than 3 business days since the completion of your study, please contact us for assistance. Note that some cross-market studies may have a slightly longer processing time and could delay your payment. In addition, the end date of th...
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I deleted/can’t find the email - can you resend it to me?
Please contact us. Include the date and time of the survey, and the amount you should have been paid, and we will help you resolve the issue.
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My payment has not been delivered to my email.
Please make sure to check your spam and promotions folder when searching for a payment. To prevent future payments from going to your spam folder, whitelist, allow or add this email address to your email account: rewards@reward.tremendous.com. (see inst...