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General Policies and Procedures

  • Terms of Use

    Terms of Use Last Updated: March 19, 2025 1. Agreement to Terms These Terms of Use (these “Terms of Use” or “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Curion, LLC ("Company"...

  • What if I accidentally selected the wrong answer on a screener?

    At Curion, we strive to maintain the highest standards of data integrity. Please make sure that you answer any screening questions carefully and honestly.    Once a screener is submitted, it cannot be revised or resubmitted. If you discover an error in...

  • Understanding Study Reschedules and Cancellations at Curion

      At Curion, we truly appreciate your time and enthusiasm for taking part in our research studies. While it's rare, unexpected situations may arise that lead us to reschedule or cancel a study. We understand that this might disrupt your plans, and we wa...

  • Social Media Contest Winner Verification

    UPDATED 3/1/2024:  It has come to our attention that an imposter created a fraudulent Curion Facebook account, falsely claiming to be us, and messaged our followers on this contest post. The imposter informed individuals that they had won the contest a...

  • Curion's Privacy Policy

    Curion Privacy Policy Last Updated: June, 2024 Curion, LLC (“Curion” or “we,” “us,” or “our”) is committed to privacy and will only use information that identifies, relates to, or could reasonably be linked with a particular individual (“Personal Inform...

  • Suspension from Panel

    Curion values the contributions of its panelists and strives to create a positive and productive research environment. To ensure the integrity of our data and the well-being of all participants and staff, we maintain a clear policy regarding panelist co...

  • Ensuring panelist data integrity

    To ensure the highest quality results and integrity of our data for our clients, any panelists registering more than once, falsifying information, or not abiding by facility guidelines will be removed from our database and will no longer be eligible to ...

  • Consumer Facility Guidelines

    In order to maintain an atmosphere that is conducive to testing, ensures our clients’ confidentiality, and maintains our study validity, the following guidelines should be adhered to when coming to one of our facilities or participating in off-site test...

  • Pay and Send Policy

    At Curion, we strive to ensure every qualified consumer has the opportunity to participate in their scheduled studies. Sometimes, things happen beyond our control, such as unexpected attendance rates or encountering issues with the product.  In these si...

  • No Show/Same Day Cancel Policy

    Per Curion’s Terms and conditions, excessive No-Show or Same Day Cancel behavior will affect a consumer’s good standing/active status. Each No-Show (an instance where a consumer does not attend their scheduled session and did not contact Curion to cance...